Privacy Policy

Privacy Policy: ICD Incellderm

Last updated: September 12, 2024

This Privacy Policy describes how ICD Incellderm (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us regarding the Services. For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. We may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce terms of service, and protect the Services and our rights.

What Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you.

Category Description
Information We Collect Directly from You Contact details (name, address, phone number, and email); Order information (billing and shipping address, payment confirmation); Account information (username, password); Customer support information (messages you send to us).
Information We Collect about Your Usage Usage Data automatically collected via Cookies and similar technologies, including device information, browser information, IP address, and information regarding your interaction with the Services.
Information We Obtain from Third Parties Information from vendors and service providers who support our Site (such as Shopify) and our payment processors, who collect payment information to fulfill your orders.

How We Use Your Personal Information

  • Providing Products and Services: To process your payments, fulfill your orders, send notifications related to transactions, manage your account, and arrange for shipping.
  • Marketing and Advertising: For marketing and promotional purposes, such as sending communications by email or showing you advertisements for products or services.
  • Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
  • Communicating with You and Service Improvement: To provide you with customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site to power and improve our Services, run analytics, and optimize user interaction. Most browsers accept Cookies by default, but you can choose to set your browser to remove or reject them. Note that blocking Cookies may negatively impact your user experience.

  • Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information.

How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

  • Vendors and Service Providers: With third parties who perform services on our behalf (e.g., payment processors, fulfillment, shipping, IT management).
  • Business and Marketing Partners: To provide services and advertise to you.
  • Legal Compliance and Protection: In connection with a business transaction, to comply with legal obligations (like responding to subpoenas), to enforce our terms, and to protect the rights of our users or others.

We have disclosed categories of personal information and sensitive personal information over the past 12 months for the purposes set out above. We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request its deletion.

Security and Retention of Your Information

We recommend that you do not use insecure channels to communicate sensitive or confidential information to us, as no security measures are perfect or impenetrable. How long we retain your personal information depends on factors like maintaining your account, providing Services, and complying with legal obligations.

Your Rights

Depending on where you live, you may have rights related to your personal information, including the right to Access/Know, Delete, Correct, and Portability. These rights are not absolute and may only apply in certain circumstances. You may also appeal our decision if we decline your request.

  • Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe option displayed in our emails.

You may exercise any of these rights by contacting us using the details provided below. We will not discriminate against you for exercising any of these rights.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us:

  • Email: Sales@ICDIncellderm.com
  • Address: 3301 Candelaria Road Northeast, Albuquerque New Mexico 87107, United States